Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a 30-day return policy from the date of delivery.

Eligibility for Returns

Items must be returned within 30 days of the delivery date.
Items must be unused, in their original condition, and in the original packaging.
Proof of purchase (order number or receipt) is required.

Non-Returnable Items

Items that have been used or damaged by the customer.
Items returned after the 30-day return window.

How to Initiate a Return

To start a return, please contact us at support@bedrailpro.com with your order number and reason for return. We will provide you with return instructions within 1-2 business days.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5-10 business days to your original payment method.
Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

Exchanges

If you received a defective or damaged item, we will replace it at no additional cost. Please contact us within 7 days of delivery.

Contact Us

If you have any questions about our refund policy, please contact us at support@bedrailpro.com.