Shipping Policy

Shipping Policy

Thank you for shopping with BedRailPro.

This Shipping Policy explains how we process and deliver orders placed through bedrailpro.com.

1. Operating entity
BedRailPro is operated by Shenzhen Nimo Intelligent Equipment Co., Ltd.

For customers in the United States, orders are fulfilled through our US warehouse and fulfillment network.

2. Order processing time
Orders are typically processed within 1-2 business days after payment is confirmed.

Orders are not processed or shipped on weekends or public holidays.

3. Shipping destination
We currently ship to customers within the United States.

If you have questions about shipping availability, please contact us before placing your order.

4. Estimated delivery time
Orders shipped within the United States are typically delivered within 3-5 business days after dispatch.

Please note that delivery times are estimates only and may be affected by factors beyond our control, including carrier delays, weather conditions, holidays, peak seasons, or address issues.

5. Shipping fees
Shipping fees, if applicable, will be displayed at checkout before you complete your purchase.

If we offer free shipping promotions, the details will be shown on the website or at checkout.

6. Shipping confirmation and tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Please allow some time for tracking information to update after shipment.

7. Incorrect or incomplete addresses
Customers are responsible for providing accurate shipping information at checkout.

If an order is delayed, returned, or undeliverable due to an incorrect or incomplete address, we are not responsible for the resulting delay or additional shipping costs.

8. Lost, delayed, or damaged shipments
If your shipment is delayed, lost, or arrives damaged, please contact us at bedrailpro@outlook.com as soon as possible.

Please include:
- Your order number
- A description of the issue
- Photos of the packaging and product, if applicable

We will work with you to help resolve the issue with the carrier or provide an appropriate solution where applicable.

9. Multiple shipments
In some cases, items in the same order may be shipped separately depending on product availability, warehouse allocation, or carrier requirements.

If this happens, you will receive separate tracking updates where available.

10. International operations
BedRailPro is operated by Shenzhen Nimo Intelligent Equipment Co., Ltd. While we serve customers in the United States, fulfillment may be managed through our US warehouse and logistics partners.

11. Contact us
If you have any questions about shipping, please contact us at:
Email: bedrailpro@outlook.com

Effective date: July 1, 2026