Privacy Policy

This Privacy Policy describes how BedRailPro ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from bedrailpro.com, or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Operating entity
BedRailPro is operated by Shenzhen Nimo Intelligent Equipment Co., Ltd.

If you have questions about this Privacy Policy, you may contact us at:
Email: bedrailpro@outlook.com

2. Personal information we collect
We may collect the following categories of personal information:

- Contact details, such as your name, email address, phone number, and shipping or billing address
- Order details, such as products purchased, order value, and transaction history
- Payment-related information, processed through our payment service providers
- Account information, if you create an account with us
- Device and browsing information, such as IP address, browser type, time zone, and usage data
- Communications, such as messages, emails, customer support requests, and reviews

3. How we collect your information
We may collect personal information:
- Directly from you when you place an order, contact us, or subscribe to updates
- Automatically through cookies and similar tracking technologies when you browse our website
- From service providers and partners that help us operate our business, such as payment processors, analytics providers, advertising partners, and fulfillment providers

4. How we use your information
We may use your personal information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you about your order, returns, or service updates
- Improve our website, products, and customer experience
- Detect, investigate, or prevent fraud, abuse, or security incidents
- Personalize content, promotions, and advertising
- Comply with legal obligations

5. Cookies and tracking technologies
We may use cookies, pixels, tags, and similar technologies to:
- Operate our website
- Remember your preferences
- Analyze traffic and site performance
- Measure advertising and marketing effectiveness

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect how our website functions.

6. How we share your information
We may share personal information with trusted third parties that help us operate our business, including:
- Website and ecommerce platform providers
- Payment processors
- Shipping, logistics, and fulfillment partners
- Customer support and email service providers
- Analytics and advertising providers
- Legal, compliance, or regulatory authorities when required by law

We do not sell your personal information for direct monetary compensation.

7. International operations and fulfillment
BedRailPro is operated by Shenzhen Nimo Intelligent Equipment Co., Ltd. For customers in the United States, orders may be fulfilled through our US warehouse and returns facility.

Because we operate internationally, your information may be processed in countries other than your own, including where our service providers, logistics providers, or fulfillment partners are located.

8. Data retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Provide our Services
- Comply with legal, tax, accounting, or reporting obligations
- Resolve disputes and enforce our agreements

9. Data security
We take reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission over the Internet or method of storage is completely secure, and we cannot guarantee absolute security.

10. Your rights
Depending on where you live, you may have certain rights regarding your personal information, such as:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information, subject to legal exceptions
- The right to object to or restrict certain processing
- The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at bedrailpro@outlook.com.

11. Third-party services and links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties.

12. Children's privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with the revised effective date.

14. Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Email: bedrailpro@outlook.com

Effective date: July 1, 2026